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Sr. Field Service Technician
This position is: Full Time
Position Location: New Iberia, LA

Responsibilities:

  • Have strong technical product knowledge of Alert Control Technologies Panels, Wiring in Panels to end devices, Solar panels and related charging system/ battery installation of all.
  • Have a strong mechanical / 12 VDC electrical aptitude and problem solving initiative as well as pneumatic safety process systems.
  • Have basic working knowledge of opening and closing wellhead.
  • Be competent in reading and using multi-meter with test leads.
  • Maintaining safe vehicle driving record and vehicle maintenance records.
  • Maintaining neat well groomed appearance at all times while at work or performing work for customers.
  • Report to management any system discrepancies or opportunities for improvement regarding field operations which may provide continuous improvement to the system.
  • Be expected to effectively and professionally communicate, with management and other co-workers in order to perform the duties of this position.
  • Be thoroughly familiar with, understand, and assist in the implementation of all existing and new operating procedures and work instructions.
  • Understand and perform the processes as described in the positionís written operating procedures and work instructions where applicable to performing the duties of his/her position
  • Be aware of the concepts of the quality system and the format of ISO 9001-2008 requirements as applicable to the position.
  • Managing and reporting expense, inventory usage, billing information in a timely manner to Service Manager.
  • Perform at all-time taking into consideration the DES Culture Card.

Duties:

  • Perform the required installation, trouble- shooting and or repair work according to a customerís request in a safe, clean, and organized manner.
  • Troubleshoot equipment problems and provide technical support to management and customers as necessary to resolve issues.
  • Perform regular physical inventory counts as directed by management.
  • Train entry level Jr Field Service Technicians to be aware of all aspects of Sr Field Service position requirements.
  • Maintain a neat and organized work area on customer locations at all times. Clean up and dispose of any waste generated as a result of a service job.
  • Perform duties of Shipping and Receiving per ISO operating procedures.
  • Perform housekeeping duties as necessary on a daily basis which applies to company furnished living quarters and company vehicles.
  • Follow all of the company's rules and policies regarding the HSE program requirements, while on-site at the facility, or off-site conducting company business.
  • Facilitate the development of system documents such as operating procedures and work instructions that are needed in the field operations area, and support the implementation of such.
  • Conduct company business as directed by the companyís management and further develop the system in accordance with the companyís mission and quality objectives and goals.
  • Travel as necessary to conduct company business and represent the company in matters pertaining to the system.

Education:

The minimum educational requirements for this position include a high school diploma or equivalent.

Experience:

Two to five years of practical experience serving as a technician in the oil and gas industry.

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